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FAQ
When will my order be delivered?
All orders are packed and shipped by our team within 24 hours.
You will receive an email with the tracking code as soon as the package is on its way.
Delivery usually takes between 2-5 days. For more information, see our delivery policy .
How much does delivery cost?
Delivery cost will be calculated at checkout based on your location.
My order hasn't arrived yet, what should I do?
In most cases, your order will be delivered within the stipulated time frame.
However, in case of delay, you can check the current status of your delivery .
If your order does not arrive 3 days after the expected delivery date, please contact us by email or phone so we can resolve the issue as quickly as possible.
We strive to respond to all requests within 24 hours.
How do I return a product if I am not satisfied?
We offer a 30-day guarantee for exchanges and returns.
To request, please contact our customer service by email or phone.
Please include your name, order number, and reason for your request.
For more information, see our exchanges, returns and refunds policy .
If you have any further questions, please contact us using the form below.
Our team is available 6 days a week to answer your questions. Fill out the contact form below and we will respond within 24 hours.
We look forward to hearing from you!